ROLTEK Slovenia

Data protection

Data protection

A vision of privacy protection

In the company ROLTEK, d.o.o. we are aware of the importance of the human right to privacy and the company's responsibility as a manager of personal data collections, therefore we pay special attention to the protection of personal data, their use in accordance with regulations and principles of good practice, and informing customers.

Respect for the privacy of individuals, including the protection of personal data of individuals, is essential for the company ROLTEK, d.o.o. The company ROLTEK d.o.o. is committed to protecting data and ensuring security and confidentiality. Therefore, we invite you to familiarize yourself with the information on the processing of your personal data in the company ROLTEK, d.o.o.

Compliance with applicable legislation

The company ROLTEK, d.o.o. in accordance with the General Data Protection Regulation (EU) 2016/679 and other valid legislation on the protection of personal data, it pays special attention to protecting the privacy of information it obtains from users of these websites and personal data that users provide to ROLTEK, d.o.o. .

Method of data collection

Personal data obtained for the purpose of implementing the provider's warranty, service and technical support obligations are collected on the basis of legal provisions.

They are collected through:
• online forms,
• e-mails or
• phone calls.

The condition for starting the collection of this type of personal data is always the prior consent of the individual.

What types of personal data are collected

When filling out online forms, e-mails or phone calls, data such as e-mail address, telephone number, first name, last name, title, company, address and other data that the individual himself entered in the forms or sent via e-mail are collected.
For the accuracy of data entered by users, the company ROLTEK, d.o.o. does not answer. Personal data is collected with express consent or with the consent of the individual.

Use, scope and purpose of storage and processing

The company ROLTEK d.o.o. personal data obtained through the website is used and processed in accordance with the received online form and in accordance with the consent of the individual for the following purposes:

• contacting customers to view facilities and prepare an offer,
• sending technical documentation,
• service services and/or resolving complaints,
• registration of business partners and architects on the Technical details subpage,
• sending e-news in the form of advice, news, greetings, promotions and similar information related to the company's activities.

Retention period

Your data will be used by ROLTEK, d.o.o. stored for the period and to the extent necessary to realize the purposes stated in this privacy policy and as long as it is necessary to achieve the pursued goal, except in the case where a longer storage period would be necessary or permitted in accordance with the law.
Your personal data, which the company ROLTEK, d.o.o. processed on the basis of your consent and for the purposes defined in the consents, they are kept until the consent is revoked by you.
Personal data is thus processed until the purpose is fulfilled or within the limitation periods for obligations that could arise from the processing of this personal data, especially when the processing of personal data is necessary in the context of the conclusion or performance of a contract, except in cases where the retention period is personal data required by law. In the latter cases, the data is stored in accordance with the legal order.

Individual rights

With a written request sent to the address: ROLTEK d.o.o., Želodnik 19, 1233 Dob pri Domžale, an individual can at any time request access to his personal data, which the company ROLTEK, d.o.o. processes, their addition, correction, blocking or restriction of processing or their deletion, objection to processing or restriction of processing of data that are processed in connection with it, and request data transfer.
The individual can permanently or temporarily, in whole or in part, cancel the given consent to the processing of personal data at any time with a written request sent to the address ROLTEK d.o.o., Želodnik 19, 1233 Dob pri Domžale. Your cancellation is valid for the future and does not affect the processing of personal data that was carried out before your cancellation.
If you object to the processing of personal data based on our legitimate interests, ROLTEK d.o.o. company will use your personal data. will no longer process, unless it demonstrates compelling legitimate grounds for processing that override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims, in accordance with the General Data Protection Regulation.

Other information

Any questions regarding this policy, remarks, comments and requests for help in connection with the exercise of your rights related to the processing of your personal data can be addressed to the authorized person for data protection in the company ROLTEK, d.o.o., at the email address: info@roltek .you are.

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